Privacy Policy — CASH GOIn this document,
“we”, “us” or “our” refers to CASH GO, a service operated by a company registered in Thailand.
Our address is:
18 Soi Sreekor, Tambon Kathu, Amphoe Kathu, Phuket 83120, ThailandThis document informs you of our policy regarding all information we collect about you. It covers both information that can identify you and information that cannot.
We take the protection of your privacy and personal information very seriously. We recognise that users of our website are concerned about ensuring that their data is used only for its intended purposes and does not unintentionally fall into the hands of third parties. This policy complies with the laws of Thailand. If you believe this policy does not meet your expectations, please contact us.
If you do not agree with any part of this policy, your only option is to discontinue use of our website.
Except as described below, we do not share, sell, or disclose personal information collected on this website or through our communication channels to third parties.
1. Business and Personal Information
This includes basic identification and contact information such as your name, phone number, messaging handle (WhatsApp / Telegram), location details, and any other information you provide when requesting our services.
This information is used solely for the following purposes:
- to provide the services you request;
- to communicate with you regarding your request;
- to verify details for security and operational purposes;
- to improve our services and customer experience.
Non-identifying information may be used in aggregated form for analytical or operational purposes.
We retain business records for up to six (6) years where required for legal, tax, or regulatory reasons.
2. Your domain name and contact details
Our servers automatically record technical information such as your IP address and pages visited. Your contact details are used only to communicate with you in relation to your request or services you have shown interest in.
This information may be used:
- to contact you in line with your expectations;
- to improve website functionality and performance;
- to inform you about our services if you have requested such information.
3. Information you submit to us
Any information you submit via forms, messages, or other communication channels is stored securely and used only for service-related purposes.
4. Information about site visits
We may use analytics tools to collect information about how visitors use our website, including pages visited, time spent on pages, and navigation paths. This information is anonymised and used to improve website performance and user experience.
5. Financial and payment information
CASH GO does
not collect or store your banking, card, or payment credentials.
All payments are made directly by you through third-party applications such as Wise or Revolut. Our team does not have access to your financial information, except for payment confirmation details you voluntarily provide.
6. Third-party advertising and analytics
Third-party services such as Google or Meta may use cookies or similar technologies for analytics or remarketing purposes. CASH GO has no control over how these third parties collect or use data. This privacy policy does not apply to their practices.
7. Information received from third parties
We may receive anonymised statistical data from analytics services. This information does not identify individual users.
8. Cookies
Cookies are small text files stored on your device to help websites function properly.
We use cookies:
- to ensure website functionality;
- to improve security;
- to analyse website usage anonymously;
- to remember user preferences.
You may disable cookies in your browser settings; however, some website features may not function correctly.
9. Messages to our support team
When you contact us, we collect the information you provide in order to respond to your request. We retain correspondence records to improve service quality and efficiency.
10. Complaints
If you submit a complaint, we retain the information provided to resolve the issue. Information may be shared internally or with relevant parties only where necessary to resolve the complaint.
11. Employment and applications
If you submit information related to employment, it may be retained for up to three (3) years. Employment records are retained in accordance with Thai law.
12. Marketing and remarketing
We do not sell or share your personal information with third parties for marketing purposes.
We may use remarketing tools to display relevant ads to users who have visited our website.
13. Legal disclosure
We may disclose information if required to do so by law, court order, or governmental authority.
14. Reviewing, updating, or deleting your information
You may request access to, correction of, or deletion of your personal information by contacting us. We may require verification of identity before processing such requests.
15. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of the website constitutes acceptance of the updated policy.